Domestic Shipping Policy Shipment processing times
All Orders are processed within 2 business days. Orders are not shipped or delivered on weekends or holidays. If We are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of Your Order, We will contact You via email or telephone.
Shipping rates & delivery estimates
Standard shipping, expect roughly 10 days
Express shipping, expect roughly 5 days
Shipment to P.O. boxes or APO/FPO addresses
urbansunnies.com ships to addresses within Australia, and APO/FPO/DPO addresses.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation Email once Your Order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
UrbanSunnies.com is not responsible for any customs and taxes applied to Your Order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes)
UrbanSunnies.com can be liable for any products damaged or lost during shipping. If You received Your Order damaged, please contact us via email and we will correct the issue. Please save all packaging materials and damaged goods before filing a claim. Contact Us If you have any questions about this Shipping Policy, You can contact Us: By sending us an email: UrbanSunnies@gmail.com